Account Deletion
Delete Your MiloMint Account
Last updated: August 4, 2026
MiloMint (by Convicon LLC) is a parent-managed chore, homework, routine, allowance, and reward app for families. The account owner (the parent) can delete their account and all associated family data at any time using either method below.
Option 1 — Delete inside the app
- Open MiloMint and sign in as the parent (email + password).
- Go to Settings → Account → Delete Account.
- Confirm with the email verification code sent to the account owner's email address.
- Deletion enters a 7-day cancellable waiting period. You can cancel any time during those 7 days by signing back in. After the waiting period, the data is permanently removed.
Option 2 — Request deletion by email
If you cannot access the app, email privacy@milomint.app from the email address on your MiloMint account and ask us to delete your account. We verify ownership of the account email before deleting, and complete the request within 30 days.
Delete only part of your data (keep your account)
You don't have to delete your whole account to remove data. From Parent Settings in the app you can, at any time:
- Delete an individual child profile and everything tied to it
- Delete specific chores, homework, routines, calendar events, or reward/ledger entries
- Edit or clear profile details (name/nickname, avatar, grade)
Deletions in the app take effect immediately. To request removal of specific data you can't reach yourself, email privacy@milomint.app from your account email and we'll complete it within 30 days.
What gets deleted
Deleting your account permanently removes all data tied to your family, including:
- Your parent account and sign-in credentials
- All child profiles (names/nicknames, avatars, grade, Kid Codes)
- Chores, homework, routines, calendar events, and reminders
- Reward requests, allowance rules, and wallet-ledger entries
- Screen-time settings and push-notification tokens
What may be kept, and for how long
After deletion we retain no personal family or child data. We may keep a limited record of purchase/transaction history where required to meet legal, tax, or app-store obligations; these records contain no child data and are removed once the applicable retention period ends. Backups are purged on our normal rolling cycle (within 30 days).
Contact
Questions about deletion or your data: privacy@milomint.app. See also our Privacy Policy.